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	<title>cdevroe.com &#187; article</title>
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	<link>http://cdevroe.com</link>
	<description>by Colin Devroe</description>
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		<title>iPhone: Troubleshooting touchscreen response</title>
		<link>http://cdevroe.com/links/apple-kb-iphone-touchscreen/</link>
		<comments>http://cdevroe.com/links/apple-kb-iphone-touchscreen/#comments</comments>
		<pubDate>Tue, 01 Jul 2008 14:02:51 +0000</pubDate>
		<dc:creator>Colin Devroe</dc:creator>
				<category><![CDATA[Links]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[article]]></category>
		<category><![CDATA[iphone]]></category>
		<category><![CDATA[knowledge base]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[touchscreen]]></category>

		<guid isPermaLink="false">http://cdevroe.com/?p=833</guid>
		<description><![CDATA[Apple releases a Knowledge Base article about the iPhone's touchscreen responsiveness.]]></description>
			<content:encoded><![CDATA[<p>A new Knowledge Base article on the Apple Support Site, which was modified and/or added hot on the heels of <a href="http://cdevroe.com/videos/iphone-deadspots/">my needing an iPhone replacement</a> because of this very problem, addresses <a href="http://support.apple.com/kb/TS1827">the unresponsive iPhone touchscreens</a>.</p>
<p>The simple article, which is basically a list of things you can try to see what is wrong with your iPhone, really makes it clear and simple that &#8220;moisture&#8221; might be the cause of an iPhone&#8217;s touchscreen not working properly.</p>
<p>When I visited an Apple Retail Store to get a new iPhone, the Apple genius stated pretty plainly to make that &#8220;moisture seems to be the cause of most of these I&#8217;ve seen&#8221;.</p>
<p>I recall, more than a few times, using my iPhone just after playing basketball where my hair and face were covered with sweat. Â I always try to dry my face as best as possible before answering a phone call, but I canÂ guaranteeÂ you that I&#8217;m going to be trying much harder or not answering the phone at all when I feel like I&#8217;ll be getting the screen wet on the iPhone.</p>
<p>Also something I found interesting about the article was that it never suggested to reinstall the iPhone&#8217;s operating system or to do a full restore, as <a href="http://cdevroe.com/videos/iphone-deadspots/">I had done when I was troubleshooting the problem</a>. Â This leads me to believe that they have nearly never seen this being a software problem and have always found this to be a hardware problem. Â I wonder if this trend is picking up now that many of the day-one iPhones are a year old now.</p>
<p>Source: <a href="http://support.apple.com/kb/TS1827">Apple: iPhone: Troubleshoot Touchscreen Responsiveness</a>.</p>
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